In short. Telaio is an AI consultancy based in Milan, Italy. It helps small and mid-sized businesses in Milan, across Italy and in the rest of Europe put AI to work in their everyday tasks. It starts with a free 30-minute video call; within 4 weeks the first AI tool is in use.
Why an AI consultant in Milan?
North-west Italy, Milan's region, is where Italian businesses move fastest on AI: in 2025, 19.3% of businesses with 10 or more employees used it there, against 16.4% across Italy (Istat) and 19.95% across the EU (Eurostat). What matters most, though, is that your consultant understands your work.
What do we do?
We find the repetitive tasks AI can take off your week and put it to work with the tools you already use: answering customers, quotes, orders and invoices arriving by e-mail, product pages, summarising documents and contracts, the week's numbers ready on Monday. We also help with the bigger choices: markets and customers, offer, organisation.
How do we work?
- The AI check-up: a free 30-minute video call with one of the founders.
- The proposal: a short questionnaire, then a written proposal with three options, the one we'd pick, timing, costs and limits.
- The 4 weeks: if you go ahead, the first AI tool is in real use within 4 weeks.
- After: we stay, check the results and fix what needs fixing. One point of contact.
What happens in the AI check-up →
Do you work outside Milan?
Yes. We work with businesses across Italy and Europe, by video call, in English or Italian, on Central European Time.